Privacy Policy

1. Who We Are

Croissanterie Outmayer ("Outmayer", "we", "our") operates two locations in Amsterdam at Kalverstraat 174 and Nieuwendijk 217-A. This privacy policy explains what personal data we collect, how we use it and your rights under the General Data Protection Regulation (GDPR).

For privacy-related questions, contact us at info@outmayer.com.

2. Data We Collect

We may collect the following data:

• Usage data from this website (pages visited, time spent), only after cookie consent
• Contact information if you reach out to us by email or phone
• Order data processed by third-party delivery platforms (Thuisbezorgd, Uber Eats), governed by their own privacy policies

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and provide customer service
• Improve our website and services (analytics, only with consent)
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis

We process personal data based on:

• Consent: cookies and analytics
• Legitimate interest: responding to direct enquiries
• Legal obligation: tax and accounting records

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by Dutch law. Analytics data is anonymised or deleted within 26 months. Email correspondence is deleted after 2 years unless there is a legitimate reason to keep it longer.

6. Your Rights

Under GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, email us at info@outmayer.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

7. Third Parties

Our website may link to or integrate with third-party services including Google Maps, Thuisbezorgd and Uber Eats. These services have their own privacy policies, which we encourage you to review.

8. Cookies

For details about the cookies we use, please see our Cookie Policy.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to check back periodically.